Returns & Exchanges

At Mondaine, we want you to be completely satisfied with your purchase. If your selection doesn't perfectly suit your style, we offer a seamless 30-day return policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the pre-paid shipping label provided via email to ensure tracked delivery.

• 3.
  Package Your Items

  Securely place the items in their original box with all tags attached, ensuring the package is sealed properly for transit.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.